ABC helps with Samsung appliances in Kelowna, Vernon and the North and Central Okanagan and Shuswap service area. Call with your model to discuss a repair or warranty service.
ABC offers certified-warranty service for Samsung. Get help with the appliance disrupting your routine, and ask about repair availability for your model. If you are making a warranty claim, have your purchase and claim details ready.
You do not need to diagnose the fault before calling. The observations below can help describe the problem if you have them.
Tell ABC how much water remains and what the display says. If the problem began after drain-hose work, mention that too. Only check a pump filter if your model's manual describes owner access, and follow its precautions for hot water and draining.
Does the problem start when the dishwasher fills, washes or drains? That detail and a photo of any error code can help ABC prepare. Stop using the machine if water escapes the cabinet.
Tell ABC whether the dryer tumbles, whether clothes become warm and what the display says. Include the full model number: Samsung's vent-detection features are not on every dryer. Mention a stacked or closet installation, and stop using the dryer if it overheats or smells burnt. A warning alone does not identify the part that needs repair.
If you can check with an appliance thermometer, record the fridge and freezer temperatures separately. Tell ABC whether one or both compartments are affected, whether the doors close properly and what the display shows. Keep food in reliable cold storage while arranging help. You do not need to identify the failed part before calling.
A photo of the code helps avoid losing a letter or number when describing it. Tell ABC which cooking setting you selected and whether the controls or heat still work. Mention the fuel type if you know it.
When Samsung refrigerator ice stops reaching your glass, tell ABC whether the bin stays empty, ice will not dispense or the bucket is stuck. Each situation needs a different next step.
First distinguish an empty bin from ice that is present but will not dispense. Then check the ice-maker setting in your owner guide. Samsung models use different indicators: an illuminated Ice Off label means production is disabled, while other controls use Ice On or an app setting.
Stop trying to remove a bucket that will not come out easily. Samsung says not to force it or use a hair dryer to thaw it, and directs owners to support when the ice maker is frozen over.
No. Samsung describes the Bespoke AI Laundry Hub as a stacked washer and dryer with a central control panel; its two machines can run at the same time. It is not the same format as a Laundry Combo that washes and dries in one drum. That distinction matters when explaining which part has stopped working.
Tell ABC whether the washer, dryer or both are affected and whether the other machine still completes its cycle. Photograph the complete model label and the full displayed message, including any app notification. The exact Hub manual governs the normal controls and permitted owner care. Do not unstack, tilt or disconnect the equipment to investigate a shared-control problem. A recurring error or one machine repeatedly failing to finish needs assessment; stop using equipment that leaks, overheats or becomes unstable.
These product categories help you find the right advice. ABC checks service availability for your particular model.
Start with the appliance, the problem and your community. A model-label photo is useful if it is easy to reach. Leave heavy or built-in appliances in place, and tell us about stacked machines or restricted access.
Samsung publishes separate model and serial guidance for laundry and other product families. Capture every suffix character and show stacked or built-in access in a second photograph.
Find your model numberABC confirms the exact product, serial, proof of purchase, service address, claim status and current program eligibility. Parts availability is a separate question.
Read how warranty service works→Use the manufacturer's current manuals and product help for model-specific owner information.
ABC serves Kelowna, Lake Country, Vernon and the other communities below. Choose your service area for local information, then call with the full address and Samsung model to check eligibility and appointment availability. For surrounding Shuswap properties, confirm the address before arranging a visit.
ABC offers certified-warranty service for Samsung. Confirm the appliance, claim and location.
Yes. Tell ABC which appliance you have, what it is doing and your community. You do not need to diagnose a failed part before calling. Share the model number or error code if available so ABC can check service eligibility and prepare for the request.
Start with the appliance, the problem and your community. If available, a model-label photo and the original error code can help. You can discuss the full address and any warranty details with ABC; you do not need every detail before asking for help.
Send the model label and control display, identify which ice maker is affected and explain whether the bin is empty or ice will not dispense. Mention a stuck bucket before trying to remove it.
Arrange your repair
Call ABC about your appliance and ask about service availability. If it is under warranty, have your purchase and claim details ready.
