Canonical: https://www.abcappliance.ca/brands/samsung-appliance-repair/ Title: Samsung Appliance Repair | Okanagan & Shuswap [Home](https://www.abcappliance.ca/) / [Certified brands](https://www.abcappliance.ca/brands/) / Samsung ![A bright home kitchen with household appliances](https://www.abcappliance.ca/assets/editorial-v4/home-hero.webp) Certified-warranty service for Samsung # Samsung appliance repair ABC helps with Samsung appliances in Kelowna, Vernon and the North and Central Okanagan and Shuswap service area. Call with your model to discuss a repair or warranty service. [Request a repair](https://www.abcappliance.ca/contact/)[Call 236-600-0300](tel:+12366000300) On this page [Help by appliance](https://www.abcappliance.ca/brands/samsung-appliance-repair/#appliance-problems)[Samsung owner questions](https://www.abcappliance.ca/brands/samsung-appliance-repair/#repair-advice)[Product types](https://www.abcappliance.ca/brands/samsung-appliance-repair/#brand-appliances)[Preparing for a visit](https://www.abcappliance.ca/brands/samsung-appliance-repair/#model-help)[Warranty and official support](https://www.abcappliance.ca/brands/samsung-appliance-repair/#warranty-help)[Service areas](https://www.abcappliance.ca/brands/samsung-appliance-repair/#service-coverage)[Repair questions](https://www.abcappliance.ca/brands/samsung-appliance-repair/#repair-questions) ## Choose your Samsung appliance ABC offers certified-warranty service for Samsung. Get help with the appliance disrupting your routine, and ask about repair availability for your model. If you are making a warranty claim, have your purchase and claim details ready. You do not need to diagnose the fault before calling. The observations below can help describe the problem if you have them. ### Samsung washer repair #### Washer does not drain Tell ABC how much water remains and what the display says. If the problem began after drain-hose work, mention that too. Only check a pump filter if your model's manual describes owner access, and follow its precautions for hot water and draining. [Washer repair checks and advice **→**](https://www.abcappliance.ca/services/washer-repair/) ### Samsung dishwasher repair #### Dishwasher leaks, will not fill or drain Does the problem start when the dishwasher fills, washes or drains? That detail and a photo of any error code can help ABC prepare. Stop using the machine if water escapes the cabinet. [Dishwasher repair checks and advice **→**](https://www.abcappliance.ca/services/dishwasher-repair/) ### Samsung dryer repair #### Dryer leaves clothes damp or shows a vent warning Tell ABC whether the dryer tumbles, whether clothes become warm and what the display says. Include the full model number: Samsung's vent-detection features are not on every dryer. Mention a stacked or closet installation, and stop using the dryer if it overheats or smells burnt. A warning alone does not identify the part that needs repair. [Dryer repair checks and advice **→**](https://www.abcappliance.ca/services/dryer-repair/) ### Samsung refrigerator repair #### Fridge or freezer compartment is warming up If you can check with an appliance thermometer, record the fridge and freezer temperatures separately. Tell ABC whether one or both compartments are affected, whether the doors close properly and what the display shows. Keep food in reliable cold storage while arranging help. You do not need to identify the failed part before calling. [Refrigerator repair checks and advice **→**](https://www.abcappliance.ca/services/refrigerator-repair/) ### Samsung oven, range and cooktop repair #### Range or oven displays a code A photo of the code helps avoid losing a letter or number when describing it. Tell ABC which cooking setting you selected and whether the controls or heat still work. Mention the fuel type if you know it. [Oven, range and cooktop repair checks and advice **→**](https://www.abcappliance.ca/services/oven-range-cooktop-repair/) **Repair advice** [Is your Samsung refrigerator making ice but failing to dispense it?](https://www.abcappliance.ca/brands/samsung-appliance-repair/#samsung-ice-production-controls)[What should you do if the Samsung ice bucket is frozen in place?](https://www.abcappliance.ca/brands/samsung-appliance-repair/#samsung-frozen-bucket-stop)[Does a Samsung Laundry Hub's shared panel mean it is an all-in-one washer-dryer?](https://www.abcappliance.ca/brands/samsung-appliance-repair/#laundry-centre-repair) [Discuss your repair](https://www.abcappliance.ca/contact/)[Call 236-600-0300](tel:+12366000300) When Samsung refrigerator ice stops reaching your glass, tell ABC whether the bin stays empty, ice will not dispense or the bucket is stuck. Each situation needs a different next step. ## Is your Samsung refrigerator making ice but failing to dispense it? First distinguish an empty bin from ice that is present but will not dispense. Then check the ice-maker setting in your owner guide. Samsung models use different indicators: an illuminated Ice Off label means production is disabled, while other controls use Ice On or an app setting. - For a dual-maker refrigerator, identify which maker is affected. - Describe whether the water dispenser works, if your model has one. - If the appropriate maker is enabled but ice production or dispensing still fails, contact ABC with the full model number. A stuck bucket needs the separate stop-and-call response below. ## What should you do if the Samsung ice bucket is frozen in place? Stop trying to remove a bucket that will not come out easily. Samsung says not to force it or use a hair dryer to thaw it, and directs owners to support when the ice maker is frozen over. - Leave the bucket in place and photograph the visible ice without removing covers. - Tell the service team whether the bucket is stuck, ice production has stopped or both. - Ask for help before further defrosting or parts replacement. A bucket stuck in the refrigerator compartment needs different guidance from loose ice in a freezer bin. ## Does a Samsung Laundry Hub's shared panel mean it is an all-in-one washer-dryer? No. Samsung describes the Bespoke AI Laundry Hub as a stacked washer and dryer with a central control panel; its two machines can run at the same time. It is not the same format as a Laundry Combo that washes and dries in one drum. That distinction matters when explaining which part has stopped working. Tell ABC whether the washer, dryer or both are affected and whether the other machine still completes its cycle. Photograph the complete model label and the full displayed message, including any app notification. The exact Hub manual governs the normal controls and permitted owner care. Do not unstack, tilt or disconnect the equipment to investigate a shared-control problem. A recurring error or one machine repeatedly failing to finish needs assessment; stop using equipment that leaks, overheats or becomes unstable. - [Laundry centre and stacked appliance repair](https://www.abcappliance.ca/services/laundry-centre-repair/) ## Samsung product categories These product categories help you find the right advice. ABC checks service availability for your particular model. - washers - dryers - dishwashers - refrigerators - freezers - ovens - ranges - laundry centres ## What helps us prepare for your visit? Start with the appliance, the problem and your community. A model-label photo is useful if it is easy to reach. Leave heavy or built-in appliances in place, and tell us about stacked machines or restricted access. Samsung publishes separate model and serial guidance for laundry and other product families. Capture every suffix character and show stacked or built-in access in a second photograph. [Find your model number](https://www.abcappliance.ca/genuine-parts-model-help/) ## Is your appliance under warranty? ABC confirms the exact product, serial, proof of purchase, service address, claim status and current program eligibility. Parts availability is a separate question. [Read how warranty service works**→**](https://www.abcappliance.ca/certified-warranty-service/) ### Official Samsung support Use the manufacturer's current manuals and product help for model-specific owner information. - [Samsung Canada home appliance support **↗**](https://www.samsung.com/ca/support/category/home-appliances/) - [Samsung Canada washer drainage **↗**](https://www.samsung.com/ca/support/home-appliances/water-in-your-samsung-washer-is-not-draining/) - [Samsung Canada dishwasher support **↗**](https://www.samsung.com/ca/support/category/home-appliances/cooking/dish-washer/) - [Samsung Canada dryer vent guidance **↗**](https://www.samsung.com/ca/support/home-appliances/why-cleaning-or-replacing-the-vent-of-my-samsung-dryer-is-important/) - [Samsung Canada refrigerator temperature guidance **↗**](https://www.samsung.com/ca/support/home-appliances/temperature-recommendations-for-samsung-refrigerators/) ## Where can you request Samsung appliance repair? ABC serves Kelowna, Lake Country, Vernon and the other communities below. Choose your service area for local information, then call with the full address and Samsung model to check eligibility and appointment availability. For surrounding Shuswap properties, confirm the address before arranging a visit. [Kelowna **→**](https://www.abcappliance.ca/service-areas/kelowna-appliance-repair/) [Lake Country **→**](https://www.abcappliance.ca/service-areas/lake-country-appliance-repair/) [Vernon **→**](https://www.abcappliance.ca/service-areas/vernon-appliance-repair/) [Coldstream **→**](https://www.abcappliance.ca/service-areas/coldstream-appliance-repair/) [Lumby **→**](https://www.abcappliance.ca/service-areas/lumby-appliance-repair/) [Armstrong **→**](https://www.abcappliance.ca/service-areas/armstrong-appliance-repair/) [Silver Star **→**](https://www.abcappliance.ca/service-areas/silver-star-appliance-repair/) [Predator Ridge **→**](https://www.abcappliance.ca/service-areas/predator-ridge-appliance-repair/) [Salmon Arm & Shuswap **→**](https://www.abcappliance.ca/service-areas/salmon-arm-shuswap-appliance-repair/) ## Samsung repair questions Is ABC certified for Samsung warranty service? **+** ABC offers certified-warranty service for Samsung. Confirm the appliance, claim and location. Can I ask about a Samsung repair without knowing what part has failed? **+** Yes. Tell ABC which appliance you have, what it is doing and your community. You do not need to diagnose a failed part before calling. Share the model number or error code if available so ABC can check service eligibility and prepare for the request. What should I send with a Samsung service request? **+** Start with the appliance, the problem and your community. If available, a model-label photo and the original error code can help. You can discuss the full address and any warranty details with ABC; you do not need every detail before asking for help. What details help with a Samsung ice-maker service request? **+** Send the model label and control display, identify which ice maker is affected and explain whether the bin is empty or ice will not dispense. Mention a stuck bucket before trying to remove it. Arrange your repair ## Need help with a Samsung appliance? Call ABC about your appliance and ask about service availability. If it is under warranty, have your purchase and claim details ready. [Request a repair](https://www.abcappliance.ca/contact/)[Call 236-600-0300](tel:+12366000300)